Applications Engineer

Shining 3D Tech Co. Ltd.


Industry:

Technology & Telecommunications


Contract:

Full-time


Arbeitsort:

Stuttgart


Land:

Germany


Arbeitsbeginn:

01.04.2017


Erstellt am:

24.03.2017


 

Applications Engineer

SCOPE:
Perform duties to provide product training, pre-sale demonstrations and expertise in 3D imaging processes to the company’s customers, guided by precedent and working within the limits of established policies.

ESSENTIAL FUNCTIONS:
1.Communicate with sales staff in order to determine and log problems with any Shining 3D product discovered in the field and/or during testing. Forward beneficial information to applications staff.
2.Provide feedback to the R&D for product improvement on a regular basis.
3.Create and conduct training programs for customers and Shining 3D’s sales and applications staff. Develop curriculums, teaching aids and handouts, and conduct basic and advanced class.
4.Evaluate customer’s application requirements, when directed. Interpret drawings, CAD modeling and data, GD&T and inspection plans, reverse engineering and rapid prototyping requirements, in order to prepare necessary documentation and provide advanced application specific assistance and support to customers and the Customer Service Department
5.Communicate directly with customers and assist with any problems arising after installation and resolve any issues, adhering to established procedures and utilizing expertise, available tools and other technical personnel as needed
6.Conduct product demonstrations and provide high-level pre-sales technical assistance for potential customers in support of the sales department transcending his/her established territory when directed
7.Review data from customers including digital photographs, technical drawings, 3D models, inspections plans, mock-ups and parts. Contact customers to clarify requirements and explain the following steps in the process
8.Perform MQC services when required. Travel to customer’s facility and provide services as needed, including 3D inspection, modeling and measurement, CAD data utilization, reverse engineering, inspection or consulting on rapid prototyping manufacturing issues
9.Create training manuals, quick reference guides and review documentation for technical accuracy, as needed in support of Sales, Customer Service and Training

OTHER DUTIES MAY INCLUDE, BUT ARE NOT LIMITED TO:
1.Perform or assist with any departmental operations, as required or directed, to maintain workflow and meet production schedules and requirements
2.Maintain safe work area and comply with safety procedures and equipment operating rules
3.Attend and participate in a variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements and policies
4.Recommend revisions to control documentation such as production checklists, operating procedures and policy manuals. Make and distribute authorized modifications as directed
5.Maintain work area in a clean and orderly condition. Perform other related duties as assigned

REQUIREMENTS:
1.B.S. Mechanical Engineering or related engineering field required and 4+ years of experience as Applications Engineer in the use of 3D imaging and rapid prototyping (additive manufacturing)
2.Understanding of 2D and 3D CAD, Metrology, blueprint interpretation, GD&T
3.Exhibits exceptional problem solving and interpersonal skills as recognized by peers
4.Subsidiaries based position – English speaking candidates to facilitate inter-company communication, local-official language spoken in assigned territory base, knowledge of additional languages used with territory are a plus; for instance, French, Spanish, Italian, Scandinavian, Dutch, etc. in EMEA. Spanish, Brazilian Portuguese in the Americas and major Asian languages in Asia-Pacific (APAC), such as Chinese (Mandarin and/or Cantonese), Japanese and Korean.
5.Germany based position – Functional bilingualGerman /English is a plus.
6.Eligible for employment in target territory. Valid driver’s license. Ability to lift 25 Kg on a regular basis

COMPENSATION AND OTHERS:
1.The Application Engineer (AE) compensation plan is designed to motivate, recognize, and reward employees who are meeting or exceeding performance expectations. The plan consists of three components including a base salary, eligibility for company bonus and job benefits as established by the local labor laws
2.Benefits typical of high-tech international sales engineering company.
3.1er year potential US$ XX,xxx plus

TOOLS AND EQUIPMENT USED:
3D imaging and rapid prototyping equipment, common office equipment, computer and related peripherals

If you have interest in our careers in China and Germany and are ready to join SHINING 3D family, please send us your C.V through email.

TEL:+86-571-82999050  Email:shixiaoling@shining3d.com

Praktikum beim VCI

Arbeitsort: Brussels

Trainee kaufmännische Positionen

Arbeitsort: Frankfurt/weltweit